At Uni Systems, we are working towards turning digital visions into reality. We are continuously growing and we are looking for a Service Desk Agent to join our UniQue team! […]
Provide 1st level support for users, systems, and networks, including troubleshooting, logging, prioritizing, and escalating issues as necessary.
Efficiently handle service requests by documenting progress, providing timely updates, and logging all details to enhance collaboration and meet SLA standards.
Oversee new user onboarding, including account setup, IT orientation, and the provisioning of essential tools and peripherals...